Notification of incoming messages
under review
J
Jeeves
There doesn't seem to be a notification to indicate how many unread chat other than the grey numerical label on the unread chat itself.
I would have thought the bell button on the top right would indicate to me all the notifications today - which would be helpful but turns out that was only internal updates about sleekflow.
Reason I'm pointing this out is because I missed few messages from clients yesterday as there were too many and those unread msg got pushed to the bottom of the chat list.
So what I am asking for is really 2 things:
1) better reminder of unread messages, a function where i can just click to see unread msg?
2) better notification display of who chatted with me today, etc. similar to the notification list you will see on facebook or instagram
Henson from SleekFlow
under review
Henson from SleekFlow
Jeeves Currently, on inbox, you can actually filter out all unread messages, by clicking on the "Filter" button, and tick on unread. Attached you will see our updated interface which allows you to easily see unread messages.
As for notifications, we currently have chrome notifications for new messages. Meanwhile, we have passed to our product teams to see if we can add a notification hub as you suggested:)
Thanks for your feedback!